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Secure payment

All items are charged in full during checkout, the order amount will be deposited on your card   as a payment reservation until your order has either been sent (then the amount will be booked) or cancelled (then the payment reservation will be cancelled) or we will wait for the full payment via Wire/Online Transfer to process the order.

WE ACCEPT THE FOLLOWING PAYMENT METHODS:

  • Payment via Creditcards: MasterCard Secure Code / Verified by Visa
  • Paypal
  • Payment via bank transfer: SWIFT ( SEPA for the EU) / Giropay / Paydirect

Our website uses SSL encryption which provides a safe and highly protected transmission of your card details.

For payments by Visa or MasterCard the system will recognize whether or not the credit card is registered on the 3-D security program, “MasterCard Secure Code” and “Verified by Visa”.

These are security systems that have been developed to ensure that the registered card holder and the registered online retailer are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up window will appear on your screen asking you to enter your password when making a purchase online.

This window is linked to your bank and requires you to enter your Secure Code (a password that you have previously selected). Transactions can only be made by entering the correct password.

For security reasons, first-time orders can only be shipped to the cardholder´s billing address or a corporate work address which we are able to independently verify. To avoid delays, please make sure that your billing address matches the address on your credit card statement, and that the cardholder´s name is written exactly as it appears on your credit card. In the unlikely event that we need to contact you during the authentication process, please ensure that your contact details are accurate. After your card has been charged, we will begin the delivery process.

DETAILS FOR WIRE TRANSFER:

Christian Stockert
Sparkasse Pforzheim Calw
IBAN:   DE40666500850008954712
Swift – BIC:   PZHSDE66XXX   (SEPA Transfers)

Please do not forget to mention the order reference number in your bank wire transfer form.

After you place an order and select bank wire transfer as your method of payment, JAD / STOCKERT & CIE will wait until your payment is received before processing your order. If the funds are not credited into our bank account within 5 working days after you have placed your order, this order will be cancelled.